PRIVACY POLICY
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Summit Systems, LLC dba Summit Systems (“Summit Systems,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when accessing our website or using our services. This Privacy Policy describes how we collect, use, disclose, and safeguard information related to the Summit Systems platform.
By accessing or using the Services, you acknowledge that you have read and agree to this Privacy Policy.
OVERVIEW OF SERVICES
Summit Systems provides transactional SMS payment automation software designed for restaurants and food service businesses. The platform enables restaurants to send secure payment links and order-related updates to customers via SMS after a phone order is placed.
Summit Systems operates solely as a software platform provider. Summit Systems does not operate as a payment processor, financial institution, or merchant of record. All customer payments are processed directly through Stripe using the restaurant’s individual Stripe account.
SMS PROGRAM DESCRIPTION
Summit Systems provides a transactional SMS messaging program that allows participating restaurants to send customers secure payment links and order status notifications after a phone order is placed.
Customers opt in to receive these SMS messages by voluntarily providing their mobile phone number to the restaurant during a phone order after being informed that their number will be used to send a secure payment link and order-related updates.
The SMS messages are sent by Summit Systems on behalf of the restaurant solely for the purpose of completing the transaction associated with that order.
Message frequency varies and is limited to communications directly related to the specific order placed by the customer.
Messages may include:
• Secure payment links
• Payment confirmations
• Order preparation updates
• Pickup notifications
Message and data rates may apply depending on the recipient's mobile carrier plan.
Recipients may reply STOP at any time to opt out of SMS messages or reply HELP for assistance.
SMS consent is not a condition of purchase.
INFORMATION WE COLLECT
We collect information necessary to provide and improve the Services.
Business Information
• Business name
• Owner or authorized representative name
• Business address
• Business email address
• Business phone number
Account Information
• Login credentials
• Subscription details
• Billing information (excluding full credit card numbers)
Operational Data
• Customer phone numbers entered by restaurants
• Order-related information entered by restaurants
• Transaction status notifications
• Message delivery records
Technical Information
• IP address
• Browser type
• Device type
• Usage logs
• Interaction with website pages
Summit Systems does not collect, process, or store full customer credit card numbers. Payment card information is handled exclusively by Stripe.
HOW WE USE INFORMATION
We use collected information to provide and maintain the Services, including:
• Transmitting transactional SMS messages
• Generating secure payment links
• Delivering payment confirmations and order updates
• Maintaining system functionality and reliability
• Providing customer support
• Monitoring system performance
• Preventing fraud or abuse
• Complying with legal obligations
We do not sell, rent, trade, or share personal information for advertising or marketing purposes.
SMS CONSENT AND DATA USE
Phone numbers collected for SMS communications are used only for transactional messages related to the customer’s order.
SMS consent and phone numbers collected for SMS messaging will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
SMS messages are transmitted by Summit Systems’ messaging infrastructure on behalf of participating restaurants solely for transactional communications.
PAYMENT PROCESSING
All payment transactions initiated through the Summit Systems platform are processed directly through Stripe.
Stripe is responsible for securing and processing payment card information in accordance with its own privacy policy and industry security standards. Summit Systems does not access, control, or store customer credit card data.
DATA RETENTION
We retain information only as long as necessary to:
• Provide and maintain the Services
• Comply with legal obligations
• Resolve disputes
• Enforce contractual agreements
• Prevent fraud or misuse
Certain records may be retained after account termination for compliance, accounting, or legal defense purposes.
DATA SECURITY
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
Access to system data is restricted to authorized personnel and approved service providers who require such access to operate the platform.
THIRD-PARTY SERVICE PROVIDERS
Summit Systems may share information with trusted third-party service providers only as necessary to deliver the Services. These providers may include:
• Payment processors
• Messaging service providers
• Cloud infrastructure providers
• Professional advisors
• Legal or regulatory authorities when required by law
These service providers are authorized to use information only as necessary to perform services on our behalf and must maintain appropriate confidentiality and security safeguards.
CLIENT RESPONSIBILITIES
Restaurants using the Summit Systems platform are responsible for obtaining appropriate customer consent prior to initiating SMS communication.
Clients must ensure their use of the platform complies with all applicable federal, state, and local laws, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, CTIA messaging guidelines, and mobile carrier requirements.
Summit Systems is not responsible for improper consent collection, unlawful marketing practices, or regulatory violations arising from a client’s independent business practices.
CHILDREN'S PRIVACY
The Services are intended for business use and are not directed toward individuals under the age of eighteen. Summit Systems does not knowingly collect personal information from minors.
BUSINESS TRANSFERS
In the event of a merger, acquisition, restructuring, financing, asset sale, or similar transaction, information may be transferred as part of that transaction in accordance with applicable law.
YOUR RIGHTS
Business account holders may request access to or correction of their account information by contacting support@getsummitsystems.com.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any updates will be posted with a revised “Last Updated” date. Continued use of the Services following any modification constitutes acceptance of the updated policy.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Summit Systems shall not be liable for data breaches, unauthorized access, third-party service provider failures, cyberattacks, or circumstances beyond our reasonable control.
GOVERNING LAW
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Nevada, without regard to conflict of law principles.
CONTACT INFORMATION
Summit Systems, LLC